Can I order a TailGator in any optional colors?  Can I customize the TailGator with my own logo?

At this time, the TailGator is only available in our “classic green”.  While we currently don’t offer customizable TailGators, you could very easily personalize your unit by adding a sticker/graphic with your own creative expression (favorite team or school, corporate logo, etc.).

How much does the TailGator weigh?

The TailGator is a breeze to tote around at only 10lbs. (including the carrying case).

What are the dimensions of the TailGator?

The footprint of the TailGator base is 10” x 10” x 13”.

How is the TailGator shipped and how much does shipping cost?

All our TailGators are shipped via UPS Ground.  Expedited shipping (3 Day, 2 Day, Overnight) is available at additional cost.  The cost of shipping is determined on the website by the items ordered, service requested, and their weight. (Please refer to our Service & Support page for more information regarding: order processing, shipping costs, shipping lead times, priority shipping options, international shipping and order tracking.) 

I don’t live in the United States, can I still order a TailGator?

You bet. The TailGator is being enjoyed by customers around the world. Be sure to check our expanding dealer network to see if we have a distributor near you. If not, you can always order directly from our website. Please refer to our Service & Support page for more information regarding international shipping.

Does the TailGator come with a warranty?

Can I return the product for a refund if needed?

Although it rarely happens, if you’d like to return the unit you may do so within 30 days of purchase.  Just send your item(s) back to us, in its original condition, and we will refund your purchase.  You will be responsible for the cost of shipping.  Original shipping charges will not be reimbursed.  Please contact our service dept. for return instructions. 

Is there any assembly involved to setup the TailGator?

None at all. The TailGator is delivered to your door ready for action! All you have to do is follow the simple step-by-step “Getting Started” instructions, and you’ll be sipping Margaritas in no time.

Does the TailGator require more than one person to safely operate?

Absolutely not.  The TailGator was designed to be safely started and operated by one person.  Of course sharing the experience of firing it up with as many people as possible is always a lot of fun, but we’ll leave that up to you.  You can view our demonstration video if you have any questions.

What is the proper fuel-to-oil mixture for the TailGator engine?  Is there an easy way to prepare the proper mixture? 

Unless otherwise noted, the proper ratio is 40:1 as recommended by the motor manufacturer. Each unit comes with enough 2-stroke oil for a gallon of gas. To avoid confusion about mixing amounts, we suggest buying a 1gal. tank and premixing the entire container of 2-stroke oil with a gallon of gas.

Should I load the pitcher on the TailGator base before or after starting the unit?

Never, and I mean NEVER, load the pitcher on the unit while it’s running!  It’s extremely dangerous, can potentially damage the machine and will ultimately void your warranty.  Always place the pitcher jar with your ingredients on first (ensuring that it’s secure in the motor coupling), and then start the machine.

Is it normal for the TailGator to require a few pulls of the starter rope to get started?

Yes. As with any 2-stroke engine that’s cold, you’ll need a bit of patience to get it going.  By working the primer bubble and choke lever (as outlined in the instructions), you’ll be up and running quickly. Once started, we suggest letting the motor run for approx. 1-2min. to get sufficiently warmed up before blending.